Artwork & Logo Use
Runback assumes no liability for the reproduction of registered logos, trademarks, or copyrights. Each customer must obtain approval for the use of such logos prior to submitting to Runback.
Unfortunately, due to the nature of custom products we are unable to offer returns or refunds on custom orders. Once the design and order are signed off on the sale is final.
However, in the event that a garment is damaged such as piling, tears, or scratches to the fabric or if there is a discrepancy between the final product and the final mockup please contact us. We will treat each concern on a case by case basis and work with you to determine a solution to the problem.
We use UPS for all of our custom sublimated order shipping and Canada Post for WeekendWear or stock inventory orders. The cheapest method of shipping will be used unless an order needs to be to a destination by a certain date.